Refund policy
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or your online store Bharat Digital, you can use this simple and customer-friendly Return & Refund Policy:
Return & Refund Policy
1. Return Period
Customers can return products within 7 days of delivery.
2. Eligible Return Conditions
Returns are accepted only if:
- Product is damaged during delivery.
- Wrong product received.
- Product has manufacturing defects.
- Product is unused and in original packaging.
3. Non-Returnable Items
The following items cannot be returned:
- Used products.
- Products damaged by the customer.
- Customized or personalized products.
- Digital products or downloadable items.
4. Return Request Process
- Contact us within 7 days of delivery.
- Share Order ID and product photos.
- Our team will review the request within 2 business days.
- Approved returns will be picked up or shipped back by the customer.
5. Refund Policy
- Refund will be processed after product inspection.
- Amount will be credited within 5-7 business days.
- Refund will be issued to the original payment method.
- COD orders will be refunded to the customer's bank account or UPI.
6. Exchange Policy
- Product replacement is available for defective or damaged items.
- Exchange request must be made within 7 days of delivery.
7. Cancellation Policy
- Orders can be cancelled before dispatch.
- Once shipped, orders cannot be cancelled and will follow the return process.
8. Contact Information
Bharat Digital
📧 Email: support@bharatdigital.com
📱 WhatsApp: +91-9039561816
Important Note
Bharat Digital reserves the right to reject return requests if the product does not meet the above conditions.